Request
Form
After the first 15 days after registration,
the billing cycle will begin and you will
be notified of your monthly charges through
the email you provided during registration.
To cancel the account
and not be charge past the 15-day risk free
trial period, you must complete the account
cancellation form, provide your account
information and submit it to stop your service
and charges.
| If you are
canceling your online storage and data
backup account because of the following
reasons, please contact our support
department. We can help you solve your
problems before you decide to cancel
your account. |
1) You have problems
with the installing the software or
start using the service.
2) You have problems controlling or
selecting which files to backup.
3) You need help with setting up your
online storage account.
4) The available storage plans do not
match what you need. |
|
