| Instructions to
Reinstall Your Account |
1)
If System Recovery is currently installed but
not working, or is installed and you are
transferring to a new machine, please uninstall
the application. This is done through the
normal uninstall procedure using the Control
Panel:
| a)
Start->Settings->Control Panel |
| b)
Select Add/Remove Programs |
| c)
Select "SystemRecovery.com"
in the list |
| d)
When prompted, select "Automatic" |
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2)
Once complete, you will need to download
the latest installer from our website.
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3)
Install
System Recovery Online Backup
| a)
Select run this program form its
current location or you can save
it to disk and install it from
the saved location. |
| b)
As part of the installation wizard,
the installer will ask you to
select a service plan. The service
plan you choose is not as important
as a reinstall will connect you
back to your original service
plan. |
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4)
Once installation is done, the program will
run and ask you to register an account. The
first screen of the registration wizard has
a check box asking if you want to reattach
to a previously registered account.
| a)
Select this box and continue |
| b)
Enter your account number |
| c)
Enter your encryption key |
| d)
System Recovery has the ability to allow
customers to set a password on their
account. This password is not required
and is separate from the encryption
key you must choose during installation.
Unless you perform specific steps to
set a password, you will not be assigned
a password. Therefore, most customers
should leave this field blank. |
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